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Overview
Case Studies & Documents

Industry

Hospitality

Healthcare

Financial Services

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Community-Focused Prairie Meadows Casino, Racetrack and Hotel Expands Technology with Agilysys to Elevate Staff Productivity and Transform Guest Experiences

Summary

Prairie Meadows Casino, Racetrack & Hotel implemented eight integrated Agilysys solutions to automate and connect core hospitality functions, aiming to overcome staff shortages while improving both em...

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Products

Software

Agilysys Hospitality Cloud

A suite of cloud-native software solutions for hospitality operations, covering core functions such as property management, point-of-sale, and inventory & procurement.

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Sample product description for demonstration purposes.

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Sample Product 3

Sample product description for demonstration purposes.

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Challenges

  • Staff shortages in hospitality industry, with 97% of properties reporting shortages and 49% describing them as 'severe'
  • Lack of real-time visibility into operations
  • Difficulty in scaling current infrastructure
  • High operational costs due to legacy systems

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Solutions

  • Deployment of eight integrated Agilysys solutions across property management, point-of-sale, inventory & procurement, and guest/staff experience enhancements
  • Deployed real-time monitoring and analytics platform
  • Migrated to cloud-based scalable infrastructure

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Outcomes

  • Automated and elevated guest and staff experiences across hotel, casino, conference center, restaurants, fitness center, and racetrack
  • Achieved 24/7 real-time visibility and monitoring
  • Successfully scaled operations to support 3x growth
  • Decreased operational costs by 40% annually
  • Improved data accuracy and accessibility by 85%

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Target Organization

Prairie Meadows Casino, Racetrack & Hotel

Description: Nonprofit casino, racetrack, and hotel in Iowa, focused on promoting economic development, jobs, agriculture, and tourism, with significant charitable contributions to the local community.

Industry:Hospitality, Gaming, Nonprofit

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