TouchBistro
Industry
Food and Beverage
Healthcare
1 more industry(es)Customer Stories: How Kelly’s Bake Shoppe Increased Repeat Business with TouchBistro Loyalty & the Customer Web App
Summary
Kelly's Bake Shoppe transitioned from a physical punch card system to TouchBistro Loyalty, a digital rewards program, leading to increased repeat business and customer insights.
Products
Software
TouchBistro Loyalty
A digital loyalty program integrated with TouchBistro POS.
Sample Category
Sample Product 2
Sample product description for demonstration purposes.
1 more products available
Challenges
- Ineffective punch card loyalty system that was difficult to track and not rewarding all customers equally.
Solutions
- Implemented TouchBistro Loyalty and Customer Web App to replace physical punch cards.
Outcomes
- Increased repeat business and new customer attraction.
- Achieved 24/7 real-time visibility and monitoring
- Successfully scaled operations to support 3x growth
2 more outcomes available
Target Organization
Kelly's Bake Shoppe
Description: A plant-based, gluten-free, and peanut-free bakery specializing in cupcakes, cookies, ice cream, and baked goods.
Industry:Food and Beverage, Bakery