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eClinicalWorks

Overview
Case Studies & Documents

Industry

Healthcare

Healthcare

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Optimizing RCM for Growth Today and Tomorrow

Summary

The Dermatology Specialists (TDS), New York City's largest dermatology practice, partnered with eClinicalWorks to optimize their Revenue Cycle Management (RCM) as they expanded from a single office to...

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Products

Software

eClinicalWorks RCM

A comprehensive Revenue Cycle Management service providing billing optimization, claim submission, and financial workflow enhancements for healthcare practices.

Challenges

  • Manual intervention required on many insurance claims due to outdated RCM processes
  • Lack of real-time visibility into operations
  • Difficulty in scaling current infrastructure
  • High operational costs due to legacy systems

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Solutions

  • Implementation and optimization of eClinicalWorks RCM services
  • Deployed real-time monitoring and analytics platform
  • Migrated to cloud-based scalable infrastructure

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Outcomes

  • Front-end insurance denials reduced by 40%
  • Achieved 24/7 real-time visibility and monitoring
  • Successfully scaled operations to support 3x growth
  • Decreased operational costs by 40% annually
  • Improved data accuracy and accessibility by 85%
  • Automated 70% of manual processes

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Target Organization

The Dermatology Specialists

Description: The largest dermatology specialty practice in New York City, providing dermatological services across multiple locations.

Industry:Healthcare, Dermatology

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