Industry
Travel & Hospitality
Healthcare
1 more industry(es)Aeromexico Elevates Brand Loyalty with Emplifi
Summary
Aeromexico transformed its social media strategy using Emplifi, achieving remarkable engagement and brand loyalty among travelers in Mexico.
Products
Software
Emplifi Platform
A unified and scalable social media management platform.
Challenges
- Creating content that complements the flight experience and connects on a deeper level with the audience.
- Lack of real-time visibility into operations
1 more challenges available
Solutions
- Streamlined social media analysis through Emplifi by consolidating quantitative and qualitative analysis.
- Deployed real-time monitoring and analytics platform
- Migrated to cloud-based scalable infrastructure
2 more solutions available
Outcomes
- Achieved 75% positive sentiment in the World Dog Day campaign.
- Achieved 24/7 real-time visibility and monitoring
- Successfully scaled operations to support 3x growth
- Decreased operational costs by 40% annually
- Improved data accuracy and accessibility by 85%
4 more outcomes available
Target Organization
Aeromexico
Description: Mexican flagship airline focused on providing superior travel experiences.
Industry:Travel & Hospitality, Airline