Hootsuite
Industry
Business Process Outsourcing
Healthcare
1 more industry(es)How SYKES Latin America used Hootsuite to reduce hiring costs and attract high-quality candidates on social
Summary
SYKES Latin America used Hootsuite to enhance their social media strategy, leading to increased brand awareness and reduced hiring costs by engaging with high-quality candidates.
Products
Software
Hootsuite Enterprise
A platform for managing and scheduling social media content.
Challenges
- Competitive hiring market
- Lack of real-time visibility into operations
- Difficulty in scaling current infrastructure
2 more challenges available
Solutions
- Used scheduling to save time and focus creative resources
- Deployed real-time monitoring and analytics platform
- Migrated to cloud-based scalable infrastructure
- Modernized legacy systems with new technology stack
3 more solutions available
Outcomes
- 83% average increase in engagement on social networks
- Achieved 24/7 real-time visibility and monitoring
- Successfully scaled operations to support 3x growth
2 more outcomes available
Target Organization
SYKES Latin America
Description: A global business-to-business process outsourcing company with operations in Latin America.
Industry:Business Process Outsourcing