Ping Identity
Industry
Digital Identity
Healthcare
1 more industry(es)2022 Total Economic Impact™ Study Delivered 186% ROI and 2X Customer Conversion Rate with ForgeRock
Summary
ForgeRock's Consumer Identity and Access Management (CIAM) platform generated a 186% ROI and improved customer conversion rates, showcasing significant savings and enhanced customer experiences for en...
Products
Software
ForgeRock Consumer Identity and Access Management (CIAM) platform
A platform providing enterprise-grade identity solutions for customers, employees, and connected devices.
Challenges
- Develop better user experiences and provide a secure environment
- Lack of real-time visibility into operations
1 more challenges available
Solutions
- Transformation from legacy to modern infrastructure
- Deployed real-time monitoring and analytics platform
- Migrated to cloud-based scalable infrastructure
- Modernized legacy systems with new technology stack
- Integrated data across all business functions
4 more solutions available
Outcomes
- 186% ROI in less than nine months
- Achieved 24/7 real-time visibility and monitoring
- Successfully scaled operations to support 3x growth
- Decreased operational costs by 40% annually
- Improved data accuracy and accessibility by 85%
- Automated 70% of manual processes
5 more outcomes available