Tangiblee
How The Little Green Bag reduced returns online, in multiple countries
Summary
The Little Green Bag, a Netherlands-based online retailer, leveraged Tangiblee's interactive sizing and visualization tools to decrease return rates, increase conversion, and grow revenue as they expa...
Value Drivers
Challenges
- High return rates due to customers ordering incorrect sizes or misjudging product dimensions.
- Lack of real-time visibility into operations
- Difficulty in scaling current infrastructure
- High operational costs due to legacy systems
3 more challenges available
Solutions
- Implemented Tangiblee's interactive sizing and visualization tool across multiple country-specific e-commerce sites.
- Deployed real-time monitoring and analytics platform
- Migrated to cloud-based scalable infrastructure
2 more solutions available
Outcomes
- Return rate for a specific item reduced from 40% to 20%.
- Achieved 24/7 real-time visibility and monitoring
- Successfully scaled operations to support 3x growth
- Decreased operational costs by 40% annually
- Improved data accuracy and accessibility by 85%
- Automated 70% of manual processes
5 more outcomes available
Products
Software
Tangiblee Sizing Tool
An interactive tool that enables online shoppers to visualize product size, compare items with familiar objects, and virtually try on accessories.
Target Organization
The Little Green Bag
Description: A Netherlands-based online retailer specializing in trendy bags, jewelry, watches, and accessories, operating across multiple European countries through localized e-commerce sites.
Industry:E-Commerce, Retail, Fashion