Dealer-FX
Dealer-FX Announces Partnership with Mitsubishi Motors North America
Summary
Dealer-FX was selected as the exclusive provider of digital aftersales applications for Mitsubishi Motors North America, enabling MMNA dealerships to deliver exceptional service experiences and improv...
Value Drivers
Challenges
- Need to deliver an exceptional and seamless digital retail experience to dealership customers.
- Lack of real-time visibility into operations
- Difficulty in scaling current infrastructure
- High operational costs due to legacy systems
3 more challenges available
Solutions
- Implementation of Dealer-FX’s ONE Platform, customized as MICAR, to digitize and streamline aftersales processes in MMNA dealerships.
- Deployed real-time monitoring and analytics platform
- Migrated to cloud-based scalable infrastructure
2 more solutions available
Outcomes
- $97 increase in $/VIN for dealerships using ONE Platform.
- Achieved 24/7 real-time visibility and monitoring
- Successfully scaled operations to support 3x growth
- Decreased operational costs by 40% annually
- Improved data accuracy and accessibility by 85%
4 more outcomes available
Products
Software
ONE Platform
A comprehensive customer experience management platform for automotive dealerships, managing the entire service experience from initial contact through post-service engagement.
Sample Category
Sample Product 2
Sample product description for demonstration purposes.
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Sample Product 3
Sample product description for demonstration purposes.
2 more products available
Target Organization
Mitsubishi Motors North America, Inc.
Description: The North American operations of Mitsubishi Motors, managing a network of dealerships selling and servicing Mitsubishi vehicles.
Industry:Automotive, Retail