Flip
Your Favorite Brands’ Favorite Voice AI
Summary
Flip provides a voice AI solution that enhances customer service by automating common customer interactions, improving efficiency, retention, and direct sales for various industries.
Value Drivers
Challenges
- Automating common customer service calls
- Lack of real-time visibility into operations
- Difficulty in scaling current infrastructure
2 more challenges available
Solutions
- Automate 200+ routine intents
- Deployed real-time monitoring and analytics platform
- Migrated to cloud-based scalable infrastructure
2 more solutions available
Outcomes
- Higher CSAT and reduced missed call rate
- Achieved 24/7 real-time visibility and monitoring
- Successfully scaled operations to support 3x growth
2 more outcomes available
Products
Software
Flip Voice AI
A voice AI solution that automates customer interactions, providing personalized and efficient customer service.