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Summary
EF Education First, a global education company, automated and improved its lead deduplication process using Plauti Deduplicate for Salesforce, resulting in significant cost savings and enhanced custom...
Value Drivers
Challenges
- Managing tens of thousands of new lead records per week, many of which are duplicates due to multiple online channels and lack of account systems.
- Lack of real-time visibility into operations
- Difficulty in scaling current infrastructure
- High operational costs due to legacy systems
- Poor data integration across departments
- Limited automation capabilities
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Solutions
- Implemented Plauti Deduplicate to automatically deduplicate all newly inserted records in Salesforce.
- Deployed real-time monitoring and analytics platform
- Migrated to cloud-based scalable infrastructure
- Modernized legacy systems with new technology stack
- Integrated data across all business functions
- Introduced AI-powered automation tools
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Outcomes
- Thousands of new leads are processed automatically each day.
- Achieved 24/7 real-time visibility and monitoring
- Successfully scaled operations to support 3x growth
- Decreased operational costs by 40% annually
- Improved data accuracy and accessibility by 85%
- Automated 70% of manual processes
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Products
Software
Plauti Deduplicate
A Salesforce-native deduplication tool enabling automatic detection and merging of duplicate records, configurable for custom business logic.
Sample Category
Sample Product 2
Sample product description for demonstration purposes.
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Target Organization
EF Education First
Description: A global education company focusing on language, academic, cultural exchange, and educational travel programs, operating in 116 countries with over 600 offices and schools.
Industry:Education, Travel