nCino
WaFd Bank’s Success with nCino
Summary
The case study highlights how WaFd Bank utilized nCino's Commercial Loan Origination System to improve customer experiences, increase loan volume, and adapt during the COVID-19 pandemic.
Value Drivers
Challenges
- Need to improve customer experiences and increase efficiency in loan origination
- Lack of real-time visibility into operations
1 more challenges available
Solutions
- Replaced disparate, siloed systems with a streamlined commercial loan origination system
- Deployed real-time monitoring and analytics platform
- Migrated to cloud-based scalable infrastructure
- Modernized legacy systems with new technology stack
3 more solutions available
Outcomes
- 54% faster commercial loan origination
- Achieved 24/7 real-time visibility and monitoring
- Successfully scaled operations to support 3x growth
- Decreased operational costs by 40% annually
3 more outcomes available
Products
Software
Commercial Loan Origination System
A cost-effective and intelligent solution for managing commercial loan origination processes.
Target Organization
WaFd Bank
Description: A bank focused on providing commercial banking services.
Industry:Commercial Banking