Spoonfed
Hospitality Booking Software Built for B2B Catering Teams
Summary
The case study highlights how Spoonfed's hospitality booking software streamlines internal catering operations for B2B clients, eliminating administrative burdens, enforcing compliance, and enabling s...
Value Drivers
Challenges
- Manual requests and back-and-forth communication causing booking bottlenecks
- Lack of real-time visibility into operations
- Difficulty in scaling current infrastructure
- High operational costs due to legacy systems
- Poor data integration across departments
- Limited automation capabilities
5 more challenges available
Solutions
- Implementation of self-serve online ordering for internal catering
- Deployed real-time monitoring and analytics platform
- Migrated to cloud-based scalable infrastructure
- Modernized legacy systems with new technology stack
- Integrated data across all business functions
4 more solutions available
Outcomes
- Reduced menu update time by 47.5x (Baxter Storey at Osborne Clarke)
- Achieved 24/7 real-time visibility and monitoring
- Successfully scaled operations to support 3x growth
- Decreased operational costs by 40% annually
- Improved data accuracy and accessibility by 85%
- Automated 70% of manual processes
5 more outcomes available
Products
Software
Spoonfed Hospitality Booking Software
A self-serve, configurable online ordering and catering management platform for hospitality teams and caterers.
Target Organization
Atelier
Description: Catering company specializing in transforming catering operations and improving efficiency.
Industry:Catering, Hospitality