Industry
Fintech
How a Leading Fintech Reduced Abandonment by 35% with Prove Pre-Fill
Summary
This case study explores how a leading fintech enhanced user onboarding experience and reduced customer abandonment by utilizing Prove Pre-Fill for real-time identity verification.
Products
Software
Prove Pre-Fill
A solution for secure and fast identity verification using mobile phones, reducing friction in user onboarding.
Challenges
- Need for strong remote identity-proofing during onboarding
- Lack of real-time visibility into operations
- Difficulty in scaling current infrastructure
2 more challenges available
Solutions
- Integration of Prove Pre-Fill for secure real-time identity verification using mobile phones
Outcomes
- 312% increase in app downloads within the first 10 months
- Achieved 24/7 real-time visibility and monitoring
- Successfully scaled operations to support 3x growth
- Decreased operational costs by 40% annually
3 more outcomes available
Target Organization
unknown
Industry:Fintech