athenahealth
Rivia Health + TrustCare Multi-specialty group reduces operational costs, boosts ROI with Rivia Health Outbound patient texting & digital payment solution
Summary
TrustCare Health partnered with Rivia Health to automate patient billing and communication processes, leading to significant operational cost reductions and increased return on investment.
Value Drivers
Challenges
- Manual Patient Payment Tool Labor-Intensive
- Lack of real-time visibility into operations
1 more challenges available
Solutions
- Automates Patient Billing Process End-to-End
Outcomes
- Reduced Operational Costs
- Achieved 24/7 real-time visibility and monitoring
- Successfully scaled operations to support 3x growth
- Decreased operational costs by 40% annually
- Improved data accuracy and accessibility by 85%
- Automated 70% of manual processes
- Enhanced decision-making with unified analytics
6 more outcomes available
Products
Software
Rivia Health Payment Engagement Platform
A platform that automates patient billing processes and enables digital communications for payments.
Target Organization
TrustCare Health
Description: A large affiliate care practice in Mississippi offering primary care, urgent care, pediatrics, and imaging services.
Industry:Healthcare