ProcessMaker
American Financial Network Boosts Productivity and Cost Savings with ProcessMaker Process Intelligence
Summary
American Financial Network (AFN) used ProcessMaker Process Intelligence to analyze workflows, identify automation opportunities, and optimize resource utilization, resulting in significant improvement...
Value Drivers
Challenges
- Lack of visibility into key workflows and true resource utilization
- Lack of real-time visibility into operations
- Difficulty in scaling current infrastructure
- High operational costs due to legacy systems
- Poor data integration across departments
4 more challenges available
Solutions
- Deployment of ProcessMaker Process Intelligence for workflow analysis
- Deployed real-time monitoring and analytics platform
- Migrated to cloud-based scalable infrastructure
- Modernized legacy systems with new technology stack
- Integrated data across all business functions
4 more solutions available
Outcomes
- Improved understanding of workforce distribution for better time and cost metrics
- Achieved 24/7 real-time visibility and monitoring
- Successfully scaled operations to support 3x growth
- Decreased operational costs by 40% annually
- Improved data accuracy and accessibility by 85%
- Automated 70% of manual processes
5 more outcomes available
Products
Software
ProcessMaker Process Intelligence
A process analytics and optimization platform used to discover, analyze, and improve business workflows and resource utilization.
Target Organization
American Financial Network, Inc.
Description: A mortgage banking firm based in Brea, California, operating a network of community-based branches across the United States, acting as a Direct Lender with authority to underwrite, fund, and service various loan products.
Industry:Finance & Insurance