Gong
How Gong Became Diligent’s MVP by Increasing Close Rates by 7.4%
Summary
The case study discusses how Diligent implemented Gong's revenue intelligence platform to enhance sales enablement, leading to increased close rates and reduced time for sales representatives to hit t...
Value Drivers
Challenges
- Diligent needed a sales enablement solution to help its sales reps with skills development and reinforcement.
Solutions
- Implemented Gong for sales enablement and coaching
- Deployed real-time monitoring and analytics platform
- Migrated to cloud-based scalable infrastructure
2 more solutions available
Outcomes
- Increased close rates by 7.4% for Gong-influenced calls
- Achieved 24/7 real-time visibility and monitoring
- Successfully scaled operations to support 3x growth
2 more outcomes available
Products
Software
Gong
Revenue Intelligence platform that provides sales insights for coaching and skills reinforcement.
Target Organization
Diligent
Description: Empowers leaders in modern governance with secure, integrated SaaS applications.
Industry:Computer Software