Descope
Customer Story You.com: B2C and B2B Auth Under One Roof
Summary
You.com, an AI-powered productivity platform, unified their B2C and B2B authentication systems using Descope to deliver seamless experiences for both individual users and enterprise clients. The migra...
Value Drivers
Challenges
- Need to provide both frictionless B2C user experience and robust security/SSO for enterprise (B2B) clients
- Lack of real-time visibility into operations
- Difficulty in scaling current infrastructure
- High operational costs due to legacy systems
3 more challenges available
Solutions
- Unified B2C and B2B authentication using Descope
- Deployed real-time monitoring and analytics platform
- Migrated to cloud-based scalable infrastructure
- Modernized legacy systems with new technology stack
- Integrated data across all business functions
- Introduced AI-powered automation tools
5 more solutions available
Outcomes
- Migrated 6.5 million users with zero downtime and preserved user IDs
- Achieved 24/7 real-time visibility and monitoring
- Successfully scaled operations to support 3x growth
- Decreased operational costs by 40% annually
- Improved data accuracy and accessibility by 85%
- Automated 70% of manual processes
- Enhanced decision-making with unified analytics
6 more outcomes available
Products
Software
Descope
A drag & drop CIAM (Customer Identity and Access Management) platform enabling authentication, authorization, and identity management for apps, AI agents, and MCP servers.
Sample Category
Sample Product 2
Sample product description for demonstration purposes.
1 more products available
Target Organization
You.com
Description: AI-powered productivity and search platform providing customizable AI assistants for consumers, developers, and enterprises.
Industry:Artificial Intelligence, Productivity Software