Kibo Commerce
Total Economic Impact Study Reveals Kibo eCommerce Customer Received 144% ROI After Launch
Summary
The case study, conducted by Forrester Consulting, highlights the significant economic impact of Kibo eCommerce on a midsize online specialty retailer, including a 144% ROI and improved productivity.
Value Drivers
Challenges
- Maintaining consistency across separate desktop, mobile, and tablet apps.
- Lack of real-time visibility into operations
1 more challenges available
Solutions
- Consolidation of code and resources using Kibo's responsive design and native functionality, including a CMS and API-based framework.
Outcomes
- Achieved a 144% ROI with a payback period of 3.3 months.
- Achieved 24/7 real-time visibility and monitoring
- Successfully scaled operations to support 3x growth
2 more outcomes available
Products
Software
Kibo eCommerce
A cloud-based omnichannel commerce platform designed to enhance eCommerce conversion rates and business productivity.
Target Organization
unknown
Description: A midsize online specialty retailer.
Industry:Ecommerce, Retail