MeBeBot
IGT Launches 24/7 Global HR Support in 6 Weeks with MeBeBot
Summary
International Game Technology (IGT) implemented MeBeBot's AI assistant to provide 24/7 self-service HR support across 30+ countries, replacing manual ticket-based responses and improving operational e...
Value Drivers
Challenges
- Manual, time-consuming HR ticketing processes that only operated during business hours, limiting employee access to support.
- Lack of real-time visibility into operations
- Difficulty in scaling current infrastructure
- High operational costs due to legacy systems
3 more challenges available
Solutions
- Deployment of MeBeBot's Intelligent Assistant across 10,500 global employees for automated 24/7 HR, IT, Facilities, and general business support.
- Deployed real-time monitoring and analytics platform
- Migrated to cloud-based scalable infrastructure
- Modernized legacy systems with new technology stack
- Integrated data across all business functions
4 more solutions available
Outcomes
- Launched MeBeBot to 10,500 employees in under six weeks.
- Achieved 24/7 real-time visibility and monitoring
- Successfully scaled operations to support 3x growth
- Decreased operational costs by 40% annually
- Improved data accuracy and accessibility by 85%
- Automated 70% of manual processes
- Enhanced decision-making with unified analytics
6 more outcomes available
Products
Software
MeBeBot Intelligent Assistant
AI-powered chatbot deployed to automate answers for HR, IT, Facilities, and general business questions across global employees.
Sample Category
Sample Product 2
Sample product description for demonstration purposes.
Sample Category
Sample Product 3
Sample product description for demonstration purposes.
2 more products available
Target Organization
International Game Technology (IGT)
Description: A global gaming company delivering entertainment and responsible gaming experiences across lotteries, gaming machines, sports betting, and digital channels.
Industry:Gaming, Technology