PagerDuty
Sky Betting and Gaming Ups Its Game With Improved Real-Time Operations
Summary
Sky Betting and Gaming transformed its incident management and real-time operations by implementing PagerDuty, enabling faster response times, increased efficiency, and improved service availability f...
Value Drivers
Challenges
- Manual incident management processes failed to scale with rapid organizational growth, causing delays and inefficiency.
- Lack of real-time visibility into operations
- Difficulty in scaling current infrastructure
- High operational costs due to legacy systems
3 more challenges available
Solutions
- Implementation of PagerDuty to automate on-call management and incident response.
- Deployed real-time monitoring and analytics platform
- Migrated to cloud-based scalable infrastructure
- Modernized legacy systems with new technology stack
3 more solutions available
Outcomes
- Mean Time To Resolve (MTTR) decreased by 86%.
- Achieved 24/7 real-time visibility and monitoring
- Successfully scaled operations to support 3x growth
- Decreased operational costs by 40% annually
- Improved data accuracy and accessibility by 85%
- Automated 70% of manual processes
- Enhanced decision-making with unified analytics
6 more outcomes available
Products
Software
PagerDuty
A real-time operations and incident response platform automating on-call management, alerting, and visibility across IT environments.
Sample Category
Sample Product 2
Sample product description for demonstration purposes.
Sample Category
Sample Product 3
Sample product description for demonstration purposes.
2 more products available
Target Organization
Sky Betting and Gaming
Description: The leading mobile and online betting and gaming operator in the UK, processing over 44 million game transactions per week and serving more than 2 million active users.
Industry:Betting and Gaming, Mobile and Online Gambling