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Five9

Overview
Case Studies & Documents

Five9 Overview

Date Created: 04/25/25

Reference Link
100ValueScoreTM

Five9 delivers reliable cloud contact center and AI services that empower organizations to deliver extraordinary customer experiences.

Key Findings

Industries

  • •Healthcare
  • •Financial Services
  • •Retail
  • •Higher Education
  • •Government
  • •Sales & Telemarketing
  • •Customer Services
  • •Outsourcing
  • •Collections

Featured Products

  • •Contact Center Software
  • •Global Voice
  • •Agent Desktop Plus
  • •Supervisor Plus
  • •Engagement Workflow
  • •CRM Integrations
  • •UC Integrations
  • •APIs & SDKs
  • •Artificial Intelligence
  • •AI Agents
  • •AI Agent Assist
  • •AI Summaries
  • •AI Insights
  • •AI Knowledge
  • •GenAI Studio
  • •Workflow Automation
  • •Reporting & Analytics
  • •Workforce Engagement
  • •Quality Management
  • •Workforce Management
  • •Interaction Analytics
  • •Performance Management
  • •Gamification
  • •Inbound
  • •Outbound
  • •Blended
  • •Digital Engagement
  • •Voice
  • •Email
  • •Mobile
  • •Chat
  • •Social
  • •SMS/Text
  • •Video