Chatdesk
Chatdesk Pricing Plans
On-demand (Monthly)
Per MonthPay-per-ticket support
$1,000
Highlights
Social, email, and SMS support
Up to 24/7 coverage from real humans
Unlimited, one-click integrations
80% decrease in average response time
90% + CSAT scores
Key Features
Tickets resolved per month
Full-time experts
Confirmed engagements
Personalized conversations
Call deflection
Dashboard users
On-demand (Yearly)
Per MonthPay-per-ticket support
$900
Highlights
Social, email, chat, and SMS support
Up to 24/7 coverage from real humans
Unlimited, one-click integrations
80% decrease in average response time
90% + CSAT scores
Key Features
Tickets resolved per month
Full-time experts
Confirmed engagements
Personalized conversations
Call deflection
Dashboard users
Dedicated (Monthly)
Per MonthFull-time expert support
$3,900
Highlights
Social, email, chat, and SMS support
Full-time, dedicated CX experts
Accelerated SLAs
Custom workflows
Discounted per-resolution rate
Key Features
Tickets resolved per month
Full-time experts
Confirmed engagements
Personalized conversations
Call deflection
Dashboard users
Dedicated (Yearly)
Per MonthFull-time expert support
$3,510
Highlights
Social, email, chat, and SMS support
Full-time, dedicated CX experts
Accelerated SLAs
Custom workflows
Discounted per-resolution rate
Key Features
Tickets resolved per month
Full-time experts
Confirmed engagements
Personalized conversations
Call deflection
Dashboard users
Proactive for social
Per MonthSocial engagement
$900
Highlights
Outreach on TikTok, YouTube, Reddit, X (Twitter), and Threads
Custom campaigns and messages
Key Features
Tickets resolved per month
Full-time experts
Confirmed engagements
Personalized conversations
Call deflection
Dashboard users
Proactive for email
Per Month1:1 retention messages
$1,000
Highlights
Outreach on email, SMS, and DMs
Custom campaigns and messages
Key Features
Tickets resolved per month
Full-time experts
Confirmed engagements
Personalized conversations
Call deflection
Dashboard users
Smarter call deflection
Per MonthReduce call volume
$99
Highlights
Reduce call volume and shift callers to self-serve and messaging channels.
Free setup
Call deflection
Call reduction dashboard
Key Features
Tickets resolved per month
Full-time experts
Confirmed engagements
Personalized conversations
Call deflection
Dashboard users
Automatic customer insights
Per MonthCustomer feedback analysis
$0
Highlights
Instantly aggregate and analyze customer feedback from all your channels — in one place.
Comprehensive insights with highlights
Unlimited dashboard users
Key Features
Tickets resolved per month
Full-time experts
Confirmed engagements
Personalized conversations
Call deflection
Dashboard users
Pay-per-conversation
Per Month1:1 customer engagement
$1,500
Highlights
1:1 messages across email, social, and SMS
24/7 coverage from real people
Strategy creation & message generation
Performance quality & reporting
Key Features
Tickets resolved per month
Full-time experts
Confirmed engagements
Personalized conversations
Call deflection
Dashboard users