Forsta
Forsta Overview
Forsta offers cutting-edge solutions in Customer Experience and Market Research Technology, specializing in comprehensive CX and delivering global research and insights.
EXCELLENT · 75–100What a 78 means
Excellent at proving value
Forsta consistently quantifies and communicates ROI. Its public record includes a deep library of case studies with measurable outcomes.
Poor0–24
Average25–49
Good50–74
Excellent75–100
NO VALUE MODEL YET
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Categories
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Key Findings
Featured Products
- •HX Platform
- •Survey software
- •Voice of Customer software
- •Voice of Employee survey software
- •Digital diaries & communities
- •Online focus groups
- •Social listening tools
- •Behavioral & operational data
- •Crowdsourcing
- •Centralized data hub
- •Text analytics software
- •Voice sentiment analysis
- •Exploratory analysis
- •Data storytelling
- •Effective reporting
- •Mobile reporting
- •Enterprise branding
- •Industry benchmarks
- •Mobile notifications
- •Action workflow & alerts
- •Management tracker
- •Frontline innovation
- •Retail HX
- •Research HX
- •Elevate customer experience
- •Improve brand perception
- •Boost employee engagement
- •Drive revenue growth
- •Reduce costs & boost efficiency
- •Customer experience
- •Employee experience survey software
- •Customer journey analytics & mapping tools
- •Brand experience insights software
- •Customer testimonial software
- •Local listing management
- •Local landing pages
- •Review management
- •Product development
- •Market research survey software
- •Qualitative research software
- •Research Workflow Management
Keywords
- •Customer Experience
- •Market Research Technology
- •CX
- •Enterprise Feedback Management
- •VoC
- •VoE
- •Qualitative Research
- •Quantitative Research
- •Data Visualization