Thread
Thread Overview
Thread revolutionizes the service delivery model with managed chat, inboxing, automated ticket triage, and automation for time entry, category, priority, and recap.
Key Findings
Featured Products
- •AI Chat Agents
- •Voice AI for Phone
- •Unified Inbox
- •PSA Automations
- •Agentic Triage
- •AI Insights and Reporting
- •AI Service Catalog & Intents
- •Chat in Teams, Slack, or Desktop
- •Fully-automated, AI chat triage
- •Effortlessly schedule threads
- •Automations eliminate admin
- •Centralized work with Inbox