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Hiver

Overview
Case Studies & Documents

Hiver Overview

Date Created: 05/02/25

Reference Link
95ValueScoreTM

Hiver is an AI-powered customer service platform that unifies all service channels, apps, and customer context in one easy-to-use solution.

Key Findings

Industries

  • •Technology and Software
  • •Healthcare
  • •Education
  • •Logistics
  • •Travel and Hospitality
  • •Manufacturing

Featured Products

  • •Email Management
  • •Customer Service
  • •Live Chat
  • •Hiver AI
  • •Omnichannel Inbox
  • •Knowledge Base
  • •Customer Portal
  • •Collaboration
  • •Workflow Automation
  • •Analytics
  • •CSAT
  • •Integrations
  • •Ticketing
  • •SLA
  • •Approvals

Keywords

  • •customer service
  • •AI
  • •customer support
  • •email management
  • •shared inbox
  • •collaboration
  • •automation