DeskDay
DeskDay Pricing Plans
Standard Plan
Per Tech / Monthly Or AnnuallyAffordable for growing MSPs
$79/tech/month or $59/tech/month
Highlights
Ticketing
Project management
Custom support mail address
AI-powered drafting of replies
Custom-branded web portal
Key Features
Ticketing
Project management
Announcement
Custom support mail address (up to 5)
SLA and automated time tracking
Contracts & invoicing
SSO for Customer & Tech logins (OIDC/SAML)
Service desk workflow builder
AI-powered drafting of replies for tickets
AI-powered sentiment analysis on customer messages
AI-powered guided resolutions for technicians
Custom-branded web portal for customers
DeskDay-branded Teams app for customers
DeskDay-branded iOS & Android mobile app for customers
DeskDay-branded iOS & Android mobile app for Techs
DeskDay-branded Windows & Mac desktop app for customers
Enterprise Plan
Per MonthAdvanced support for larger MSPs
$499 per month + $69 per additional seat
Highlights
Includes 5 seats
Fully branded Teams app
Fully branded mobile apps
Advanced support features
Custom branding options
Key Features
Everything in Standard, plus:
Fully branded Teams app for customers
Fully branded iOS & Android mobile app for customers
Fully branded Windows & Mac desktop app for customers
Included seats
Overage price for additional seats