Qmatic
Qmatic Overview
Qmatic is a global leader in customer journey management. They manage over two billion customer journeys each year, across more than 65,000 systems worldwide.
EXCELLENT · 75–100What a 75 means
Excellent at proving value
Qmatic consistently quantifies and communicates ROI. Its public record includes a deep library of case studies with measurable outcomes.
Poor0–24
Average25–49
Good50–74
Excellent75–100
NO VALUE MODEL YET
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Categories
Explore where this organization appears across the ValueHub taxonomy
Key Findings
Industries
- •Healthcare
- •Government
- •Retail
- •DMV
- •Retail Banking
- •Education
Featured Products
- •SaaS: Qmatic Experience Cloud
- •On-premises: Qmatic Orchestra
- •Appointments
- •Resource Planning
- •Mobile Ticket
- •Customer Feedback
- •Business Intelligence
- •Messaging
- •Self Service Kiosks
- •Display / Signage
- •Voice Announcements
- •Accessibility Features
- •Genuine Qmatic Tickets
- •Software Support: Care
- •Security