CloudTalk
CloudTalk Overview
CloudTalk provides an AI-driven call center software that enables sales, support, ops and hiring teams to manage calls globally with advanced workflows and AI voice agents.
Key Findings
Industries
- •Software & Tech
- •Legal
- •Financial Services
- •Real Estate
- •Professional Services
- •Insurance
- •Education & E-learning
- •Staffing & Recruitment
- •Retail
- •Tourism
Featured Products
- •Call Flow Designer
- •Call Menus (IVR)
- •Call Queuing
- •Call Recording
- •Real-Time Monitoring
- •Analytics & Reporting
- •International SMS
- •Workflow Automation
- •AI Sales Dialer
- •Click-to-Call
- •Parallel Dialing Mode
- •Answering Machine Detection
- •Power Dialing Mode
- •Voicemail Drop
- •Preview Dialing Mode
- •WhatsApp Outbound
- •AI Call Summary & Tagging
- •Transcript Search
- •Topic Extraction
- •AI Notes
- •Trending Topics
- •Sentiment Analysis
- •Call Transcription
- •Talk/Listen Ratio
- •Local Numbers
- •Number Porting
- •Branded Caller ID
- •SPAM Remediation
- •Call Quality