Help Scout
Help Scout Pricing Plans
Free
Per MonthBasic plan for small teams
Free
Highlights
5 users included
1 Inbox
1 Docs site
100 contacts limit
Key Features
Users
Inboxes
Docs sites
Contacts
AI Inbox assistant
Workflows
Tags and saved replies
Standard
Per Seat / MonthlyFor growing teams automating tasks
$25 per user/mo
Highlights
25 users included
Multiple Inboxes
Basic workflows
AI Inbox assistant
Key Features
Users
Inboxes
Docs sites
Contacts
AI Inbox assistant
Workflows
Tags and saved replies
Plus
Per Seat / MonthlyFor teams managing higher volume
$45 per user/mo
Highlights
50 users included
Advanced workflows
Unlimited AI Drafts
Group conversations by company
Key Features
Users
Inboxes
Docs sites
Contacts
AI Inbox assistant
Workflows
Tags and saved replies
Pro
Per Seat / MonthlyFor teams needing scale and security
$75 per user/mo
Highlights
Unlimited users (min 10)
Unlimited workflows
HIPAA compliance
Dedicated onboarding specialist
Key Features
Users
Inboxes
Docs sites
Contacts
AI Inbox assistant
Workflows
Tags and saved replies