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Help Scout

Overview
Case Studies & Documents
Pricing

Plan Breakdown

4

Variations

4

Base Plans

0

Annual Plans

0

Custom Plans

Help Scout Pricing Plans

Free

Per Month

Basic plan for small teams

Free

Highlights

5 users included
1 Inbox
1 Docs site
100 contacts limit

Key Features

Users
Inboxes
Docs sites
Contacts
AI Inbox assistant
Workflows
Tags and saved replies

Standard

Per Seat / Monthly

For growing teams automating tasks

$25 per user/mo

Highlights

25 users included
Multiple Inboxes
Basic workflows
AI Inbox assistant

Key Features

Users
Inboxes
Docs sites
Contacts
AI Inbox assistant
Workflows
Tags and saved replies

Plus

Per Seat / Monthly

For teams managing higher volume

$45 per user/mo

Highlights

50 users included
Advanced workflows
Unlimited AI Drafts
Group conversations by company

Key Features

Users
Inboxes
Docs sites
Contacts
AI Inbox assistant
Workflows
Tags and saved replies

Pro

Per Seat / Monthly

For teams needing scale and security

$75 per user/mo

Highlights

Unlimited users (min 10)
Unlimited workflows
HIPAA compliance
Dedicated onboarding specialist

Key Features

Users
Inboxes
Docs sites
Contacts
AI Inbox assistant
Workflows
Tags and saved replies