Sales is a collaborative effort. Your old tactics no longer work. It’s too easy for prospective buyers to do a google search, download content, and make a purchase without ever speaking to a sales rep. To get your reps into the conversation, they need to show that they offer more than what’s readily available. Buyers don’t know what they don’t know, and it’s the sales rep’s job to show them exactly what it is they’re missing. The problem is, your buyers are more knowledgeable than ever. So, how do you adapt your sales team into an invaluable asset that meets the modern market needs? You implement a sales enablement strategy.
What is Sales Enablement?
Sales enablement connects the people and resources that provide the necessary touch points along the customer journey. A good sales enablement strategy works with marketing and customer success teams to gain a thorough understanding of the buying cycle, find where gaps in knowledge exist, and create content that fills in the holes by offering meaningful information in compelling ways that demonstrate value and necessity to buyers.
Sales enablement isn’t a static strategy. It’s a complex, dynamic system that’s ever-changing. Teams need to be agile to accommodate changing customer trends. Sales teams that are equipped with measurable insights, ROI-based value propositions, and tools that monitor and measure the effectiveness of their process are going to be the ones capturing and retaining leads.
