For Head Of Customer Success
Quarterly Business Review and Renewal Presentations Must Include Business Value
You Have Created Value for Your Customer – Why Not Quantify It?
Challenges to Overcome
- Renewals are ruthlessly reviewed
- 10% or more of tools are cut during a recession
- Even moderate adoption doesn’t guarantee a renewal
- You spend 5 to 10 hours creating QBR presentations for your top clients – and there’s little consistency
- Customer Success Rep doesn’t connect usage to problems discussed and affirmed during sales cycle
Solution
- ValueCore Renewal Expert enables consistent creation of QBR presentations, leveraging adoption data and value estimates